Privacy Policy

Last updated: January 2025

Introduction

Pizzaiolo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at pizzaiolo-c.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Place an order for delivery or pickup
  • Register for an account on our website
  • Subscribe to our newsletter or marketing communications
  • Contact us through our contact form or customer service
  • Participate in surveys, contests, or promotions

The personal information we may collect includes:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (credit card details, billing address)
  • Delivery address and preferences
  • Order history and preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, services, and promotional offers
  • Improve and optimize our website and services
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and website hosting.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent for any other purpose.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to your personal information.
  • Correction: You have the right to request correction of inaccurate or incomplete information.
  • Deletion: You have the right to request deletion of your personal information.
  • Objection: You have the right to object to processing of your personal information.
  • Data Portability: You have the right to request transfer of your data to another service provider.
  • Withdraw Consent: You have the right to withdraw consent where we rely on consent to process your information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Pizzaiolo

2305 Chemin Rockland

Mont-Royal, QC H3P 3E9, Canada

Centre Rockland – Food Court, Level 2

Email: info@pizzaiolo-c.com

Phone: (819) 964-0563